Title: Viber business calls

URL: https://www.infobip.com/viber-business/calls

# Craft end-to-end customer journeys with Viber for Business

The ideal channel for building closer customer relationships. Enable one-to-one marketing and drive conversions in 190+ countries with Viber business messaging solutions.

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[ Contact an expert ](/contact)

## Start meaningful customer conversations with a messaging solution for every use case

#### Provide instant voice support from Viber's chat interface

- Integrate Viber Business Calls alongside chatbots and messages into your existing Viber business account
- Reduce queues and time to resolution with contextualized customer support
- Reach customers worldwide with a flat fee, without setup fees or recurring charges
- Convert more leads by encouraging customers to contact you directly from the same app they're chatting from
- Host a call link on your webpage, or become searchable via the Viber Business Directory

## Deliver timely, convenient customer service that drives conversions

##  Attractive rates

 Allow customers to reach you quickly and efficiently at super-low per-minute costs.

##  Enhanced accessibility

 Helping you scale with 70+ offices and 40+ data centers around the world and 800+ direct operator connections wherever you go.

##  Easy integration

 Easily integrate with our cloud contact center solution and instantly get access to direct calls.

## Resolve matters quickly and efficiently

Add Viber Business Calls as a new support channel and enhance customer interactions by resolving problems quickly and more efficiently.

## Improved customer satisfaction

Enhance brand sentiment, increase retention, and reduce churn with personalized conversational support.

## Faster time to resolution

Contextualized audio and video support expedites problem-solving and allows for faster issue resolution.

## Increased productivity

Faster resolutions help address more customers in a shorter amount of time.

## Enhanced experiences and accessibility

One-click calls for users. Speak with agents anytime and from anywhere.

##  Ready to start using Viber Business Calls?

 Get connected and start your Viber journey.
[](/contact)

 [ Try for free ](/signup?signup_source=InfobipProductPageViber)[ Contact an expert ](/contact)