Title: Viber

URL: https://www.infobip.com/viber-business

# Craft end-to-end customer journeys with Viber for Business

The ideal channel for building closer customer relationships. Enable one-to-one marketing and drive conversions in 190+ countries with Viber business messaging solutions.

[ Try for free ](/signup?signup_source=InfobipProductPageViber)

[ Contact an expert ](/contact)

## Build memorable customer journeys with Viber for Business

Viber’s rich features and widespread use enable you to engage with customers all over the world in vibrant and memorable ways.

## 1 bn+

users in 190+ countries.

## 44+

languages supported.

## 8,500+

brands choose Viber Business Messages.

## Achieve better results with Viber for Business

## Communicate at scale

Switch to Viber to benefit from the reduced cost, wider reach, reliable fail-over, and helpful automation options available with the messaging app that your customers love.

## Improve customer satisfaction

From conversational interactions between customers and agents, to chatbots providing 24/7 support, Viber for Business helps you provide the service that makes you stand out.

## Boost engagement

Create memorable experiences at every stage of the customer journey with personalized promotional messages, and transactional messages that deliver crucial information direct to your customers’ inbox.

## Implement flexible and cost-effective messaging throughout the customer journey

##  Viber Business Messages

 Create engaging one-to-one interactions on your customers’ favorite messaging app with images, video, and file sharing for a convenient and memorable experience.
[](/viber-business/messages)

[ Explore  ](/viber-business/messages)

##  Viber Bots

 Deploy chatbots that work for you 24/7 – driving engagement, generating leads, and providing answers to common queries.
[](/viber-business/bots)

[ Explore  ](/viber-business/bots)

## Start meaningful customer conversations with a messaging solution for every use case

#### Promotional messages

Viber’s unique engagement features, which include interactive buttons, images, videos, stickers, and attachments, can help you create compelling campaigns and boost conversion rates.

- Personalized promotions and discounts
- Engaging product messaging with rich media
- Back-in-stock alerts
- Loyalty club welcome messages
- Re-engagement campaigns and renewal reminders

#### Transactional messages and notifications

Ensure that your customers always receive important notifications, including one-time passwords (OTPs), alerts, and reminders.

- Transaction and payment notifications
- Shipping and delivery notifications
- Event reminders

#### Conversational customer support

Provide superior customer support at every stage of the customer journey with two-way communication that can include multiple file types and rich media content for efficient issue resolution.

- Easy troubleshooting with one-to-one conversations or chatbots
- Account and service sign-up and quick verification
- Sales support and lead nurturing
- Collecting feedback and reviews

## Learn how top brands are using Viber Business Messages to drive sales and improve customer satisfaction

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## Easily connect to the Viber Business Messages API

Benefit from the versatility of Viber Business Messages and build rich, cost effective, and scalable messaging solutions.

- Choice of a basic or fully featured API
- Rich engagement functions
- Clear API documentation
- Developer support

[ Explore docs ](/docs/viber)

## Integrate and grow with the right apps

[ Check all integrations ](https://partners.infobip.com/exchange)

## Learn more about Viber for Business

### Recognition That Drives Connections

[ ![](https://cdn-web.infobip.com/uploads/2025/01/rakuten-viber-for-business-source-file.png) Infobip becomes Platinum Partner of Rakuten Viber

 ![Rakuten Viber Infobip](https://cdn-web.infobip.com/uploads/2025/04/platinum-dark-1.png)   ](https://www.infobip.com/news/infobip-becomes-platinum-partner-of-rakuten-viber)

##  Ready to start using Viber Business Messages?

 Get connected and start your Viber journey
[](/contact)

 [ Try for free ](/signup?signup_source=InfobipProductPageViber)[ Contact an expert ](/contact) 









 ![](https://cdn-web.infobip.com/uploads/2024/12/infobip-people-woman-texting-1.jpg)