Title: SMS Reminders
URL: https://www.infobip.com/sms/reminders
# Reduce no-shows and save costs with our SMS reminders service
Send SMS text reminders to anyone, anywhere and at any time. Our SMS reminders service makes it easy to build automated workflows designed for your business needs.
[ Try for free ](https://www.infobip.com/signup?signup_source=InfobipProductPageSMS)
[ See SMS pricing ](/sms/pricing)
## SMS text message reminders for every industry
SMS text reminders are the simplest, most cost-effective solution for reminding customers about upcoming appointments and due dates. Here are some examples of how they can be used across different industries, including templates you can just copy and paste.
### Medical appointment reminder SMS example
Template: Hi [Patient Name], this is a reminder for your appointment with Dr. [Doctor's Name] on [Date] at [Time]. Please reply 'YES' to confirm or call us at [Clinic Phone Number] if you need to reschedule. Thank you!
[ See more SMS templates for appointment reminders ](https://www.infobip.com/blog/sms-appointment-reminders-templates-and-examples)
### Medication reminder SMS example
Template: Hi [Patient Name], it's time to take your [Medication Name]. Please take [Dosage] as prescribed. If you have any questions, contact us at [Clinic Phone Number].
### Birth control reminder SMS example
Template: Hi [Patient Name], this is your daily reminder to take your birth control pill. Staying on track is important for your health. Have a great day!
### Medical bill reminder SMS example
Template: Hi [Patient Name], this is a reminder that your medical bill of [Amount] is due on [Due Date]. Please make your payment to avoid late fees. For questions, call [Clinic Phone Number].
### Abandoned cart reminder SMS example
Template: Hey [Customer Name], don't miss out! The items in your cart are still available, but they won't last long. Complete your order today: [Link]
### Package delivery SMS example
Template: Hi [Customer Name], your package is due to arrive on [Delivery Date]. Please ensure someone is available to receive it. Track your order: [Link]
### Birth control reminder SMS example
Template: Hi [Customer Name], it's time to restock your [Product Name]. Order now to avoid running out: [Link]
### Check-in reminder SMS example
Template: Hi [Traveler Name], it's time to check in for your flight! Skip the queues and check in online now: [Link].
### Travel details reminder SMS example
Template: Hello [Traveler Name], just a reminder of your flight details: [Flight Number] to [Destination] on [Date] at [Time]. Gate: [Gate Number]. Safe travels!
### Travel criteria reminder SMS example
Template: Hello [Traveler Name], before your trip to [Destination], please check our guidelines on luggage limits and health requirements: [Link].
### Overdue payment reminder SMS example
Template: Hello [Customer Name], just a friendly reminder that your loan payment is due on [Due Date]. Staying on schedule helps you avoid late fees. For questions, call [Bank Phone Number].
### Insurance renewal reminder SMS example
Template: Hi [Customer Name], your insurance policy is expiring on [Date]. Renew now to continue your coverage without interruption: [Link]
### Card expiration reminder SMS example
Template: Hi [Customer Name], your credit card ending in [Last 4 Digits] will expire on [Expiry Date]. Activate your new card to avoid any disruptions: [Link]
### Travel criteria reminder SMS example
Template: Hello [Traveler Name], before your trip to [Destination], please check our guidelines on luggage limits and health requirements: [Link].
### Bill payment reminder SMS example
Template: Hello [Customer Name], just a reminder that your telco bill is due soon. Pay by [Due Date] to avoid any late charges. For questions, call [Telco Phone Number].
### Top-up reminder SMS example
Template: Hello [Customer Name], your data balance is low. Purchase more data to keep using your favorite services without interruption: [Link]
### Contract renewal reminder SMS example
Template: Hello [Customer Name], your data balance is low. Purchase more data to keep using your favorite services without interruption: [Link]
### Event planning reminder SMS example
Template: Hi [Guest Name], please remember to RSVP for [Event Name] by [RSVP Deadline]. We hope to see you there! Reply 'YES' to confirm your attendance.
### Service appointment reminder SMS example
Template: Hi [Customer Name], your car service appointment is scheduled for [Date] at [Time]. Please bring your vehicle to [Mechanic Shop Name]. See you then!
### Service renewal reminder SMS example
Template: Hi [Customer Name], your gym membership is expiring on [Expiry Date]. Renew now to keep enjoying our facilities and classes: [Link]
## How to send SMS reminders with Infobip
Our solutions help you automate and personalize SMS reminders to improve efficiency and engagement.
CUSTOMER DATA PLATFORM
### Manage customer data
You need to know who to send the reminders to and what information to include in the message. This could involve customer names, appointment times, payment due dates, or other relevant details. Our customer data platform is where you can easily store and manage this information.
- Use data like customer names, birthdays or service history to personalize your SMS reminders
SMS WEB PLATFORM OR API
### Send SMS via web or API
You need a way to send SMS messages as a business. For this, you can use our user-friendly customer engagement solution. If you want to code and integrate our platform’s functionalities into your own, you can explore our flexible SMS API.
- Set up automations and send SMS reminders triggered by specific actions or events
## Flexible pricing models
Choose a pricing model that best suits your needs.
[ See SMS pricing ](/sms/pricing)
### Pay-as-you-go
Top up your account as you need with a flexible, pay-as-you-go model.
[ Sign up for free ](/signup?signup_source=InfobipProductPageSMS)
### Volume-based discounts
Want to send large amounts of SMS? Get a special offer for high volumes.
[ Contact us ](/contact)
## Features of our platform for sending SMS reminders
With speed of delivery, global reach, and local compliance on your side, your SMS reminders won’t get lost in the mix of other business messages.
Our global network of connections enables SMS messages to be delivered to over 190 countries worldwide. With our high-speed messaging infrastructure, messages are delivered to customers in seconds.
Your customers can quickly respond to reminders and get access to customer support through SMS. If they need to change an appointment, confirm a payment, or have any questions, they can simply reply to your message and get support from an agent or SMS chatbot.
SMS reminders are simple to create and automate. You can configure your flows via our code-free web interface or using our SMS API.
Our platform provides full analytics, including real-time data, to give you comprehensive visibility into delivery rates and interactions, helping you review your previous and adapt your future communication strategies to optimize engagement.
Our built-in compliance engine is constantly updated with the latest country regulations and operator requirements worldwide, ensuring your SMS reminders are delivered everywhere.
We want to see your business s쳮d. That’s why our platform and CX team will support your business goals and ensure that you can reach all your customers anywhere in the world. As your customer base grows, so will your ability to send scalable SMS reminder messages to any audience.
## How to set up an SMS reminder
Here is an example of how you can set up SMS reminders using our platform:
1. You can create a Due Date attribute and an Amount Due attribute to track payment information from your CRM or [CDP (customer data platform)](/agentos/customer-data-platform).
2. You can [set up a Flow](https://www.infobip.com/docs/moments/manage-flow) to send a reminder SMS three days before the due date. You can even include the amount due in the SMS using placeholders.
3. You can set up a Flow to send a reminder SMS three days before the due date. You can even include the amount due in the SMS using placeholders.
[ See tutorial ](https://www.infobip.com/docs/tutorials/send-payment-reminders-to-your-customers)
## When to send SMS reminders?
The best time to send reminders will vary depending on your industry, customers, and the types of reminders you send. With insights into message performance, we can help your business find the best time and day.
[ Read more about Moments Analytics ](/docs/moments/analytics)
## Use SMS as a reliable fallback channel
SMS notifications don’t need an internet connection, so if messages can’t be sent over chat apps due to poor service, they can be sent via SMS.
If you use other channels to communicate with customers, make sure to add SMS as a backup.
[ Read Rapido customer story ](https://www.infobip.com/customer/rapido)
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## Quickly connect to our flexible SMS API
Start sending programmable SMS messages with our comprehensive API and build the experiences your customers are looking for with:
- Basic or fully featured API
- Advanced functionalities
- Clear API documentation
- Support from dev
[ Sign up for free ](/signup?signup_source=InfobipProductPageSMS)
[ Explore SMS API ](/sms/api)
## Easily integrate SMS with your existing tech stack
[ See all SMS integrations ](https://partners.infobip.com/exchange?capability=235)
## Benefits of SMS reminders
Sending reminders via SMS is the simplest, most cost-effective solution to increase engagement and customer satisfaction. SMS is supported on every mobile device worldwide, and it gets read fast.
### Reach everyone, everywhere
Nearly everyone has a mobile phone, making SMS the most reliable way to reach your customers, no matter where they are. Unlike other types of messages or notifications that can be missed, SMS messages are typically read within minutes. This ensures your reminders are seen and acted upon quickly.
### Save time and cut costs
Setting up SMS reminders is quick and easy. Once set, they run on their own, keeping your customers informed without extra work from you or your team.
### Bring customers back to you
SMS reminders are great for reminding customers about things they might have forgotten, like items left in their cart or upcoming appointments. This keeps your business in their mind and encourages them to act.
### Build trust and loyalty
Regular, helpful messages build trust and loyalty. When customers feel valued and informed, they’re more likely to stick with your brand.
## An SMS reminder service provider recognized for its excellence
The industry experts have spoken. Infobip is recognized worldwide for driving impeccable results for customers.
 Infobip named as established leader second year in a row
Juniper Research Top CPaaS Vendor
 Infobip named a leader
2024 Gartner® Magic Quadrant™ for CPaaS
 Infobip takes top spot
Metrigy CPaaS MetriRank report
 Industry CPaaS leader
Leader for CpaaS 2023
## Sign up and try our platform for free
Sign up for your free Infobip account and try out our platform today.
[ Try for free ](/signup?signup_source=InfobipProductPageSMS)[ Contact an expert ](/contact)
