Title: Enterprise SMS

URL: https://www.infobip.com/sms/enterprise

# Enterprise SMS and texting solutions for all your business needs

Reach customers around the world using reliable and globally compliant enterprise SMS solutions from Infobip, featuring high delivery rates and leading customer support.

[ Contact an expert ](/contact)

[ See SMS pricing ](/sms/pricing)

## Main features of our enterprise SMS platform

Our SMS platform is a cloud messaging solution that integrates with any existing tech stack, providing high-volume messaging capabilities for enterprises in any industry.

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### Personalization

Personalize your messages using attributes from our customer data platform, or connect your own data source.
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<tab label="Moments">
### Automation

With easy-to-use workflows, you can easily automate SMS messages and improve your processes.
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<tab label="People">
### Segmentation

Segment and target customers based on patterns and past behaviors to improve engagement.
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<tab label="Answers">
### Two-way SMS

Boost your customer interactions by leveraging two-way SMS, whether to confirm appointments, answer queries, or conduct surveys.
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<tab label="Experiences">
### Quick number provisioning

Easily obtain local numbers from more than 150 countries, including short codes, long codes, and 10DLC in the US.
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### Authentication

Make authentication simple with SMS OTPs, SMS 2FA, and registered send IDs, bringing your fraud protection to the next level.​
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### Send-time optimization

Let our platform automatically determine the best sending time by tracking interactions (opens/clicks).​
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### Scheduling

Send SMS messages at the time you specify with scheduled messaging​.
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</tabs>

[ Contact an expert ](/contact)

## Use cases for enterprise SMS

Our enterprise SMS solutions support a variety of use cases, with the highest delivery rates anywhere in the world.

### Promotional SMS

Use promotional SMS messages to engage with customers at every stage of their journey.

[ Explore promotional SMS ](/sms/promotional-sms)

### SMS 2FA

Protect your customers’ accounts with SMS 2FA (two-factor authentication) or SMS OTP and boost security.

[ Explore SMS 2FA ](/sms/2fa)

### Transactional SMS

Set up automated SMS flows, like welcome text messages, order confirmations, updates, and more.

[ Explore transactional SMS ](/sms/transactional-sms)

### SMS reminders

Ensure your customers never forget important dates or appointments by sending text reminders over SMS.

[ Explore SMS reminders ](/sms/reminders)

### SMS notifications

Quickly update and alert customers over SMS, and ensure that your urgent messages get read.

[ Explore SMS notifications ](/sms/notifications)

### SMS marketing

Double your conversion rates by sending personalized, automated SMS marketing messages.

[ Explore SMS marketing ](/sms/marketing)

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## Quickly connect to our flexible SMS API

Start sending programmable SMS messages with our comprehensive API and build the experiences your customers are looking for with:

- a basic or fully featured API
- advanced functionalities
- clear API documentation
- support from dev

[ More about our SMS API ](/sms/api)

##  Easily integrate SMS to your existing tech stack

 We want to keep your operations running smoothly. That's why our platform is easy to work with.

Choose from a wide range of integrations to build and add on top of our [SMS API](https://www.infobip.com/sms/api), and easily configure them with your existing systems.

 [ Explore SMS integrations ](https://partners.infobip.com/exchange?capability=235) 

 

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 ![](https://cdn-web.infobip.com/uploads/2024/12/microsoft.png) 

 

 ![](https://cdn-web.infobip.com/uploads/2024/12/hubspot.png) 

 

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## Benefits of our enterprise SMS solutions

Engage customers globally, protect your business from regulatory fines, and scale easily with our SMS solutions built for the needs of enterprises.

### Get reliable delivery rates that don’t cost you revenue

Solutions optimized for cost often don’t prioritize reliable delivery for important text messages. When customers don’t receive SMS one-time PINs, they may drop off, leading to lost conversions and revenue. Our solutions ensure that essential messages reach your customers quickly, boosting conversions and protecting your revenue.

### Avoid costly legal issues and ensure compliance

Many countries have strict SMS regulations on message type, timing, content, and more. Violating these rules can lead to costly fines, often exceeding the cost of a dedicated enterprise messaging solution. As your SMS provider, Infobip helps you ensure global compliance, build trust and avoid penalties.

### Enhance customer satisfaction with responsive support

Getting timely information, like the status of package delivery, is essential for any eCommerce strategy. Sending delivery updates with SMS keeps customers informed, helping you preserve a positive experience, strengthening satisfaction with your brand.

### Easily scale your messaging as your business grows

Infobip’s messaging platform scales effortlessly with your enterprise, enabling you to manage higher SMS volumes without sacrificing speed or reliability.

##  Get a special pricing offer for large-scale SMS programs

 We offer volume-based discounts for enterprises looking to send large volumes of SMS.

 [ Contact us ](/contact)[ See SMS pricing ](/sms/pricing)

## Discover how other enterprises use SMS to enhance their business

Learn how our customers use SMS to elevate customer engagement, achieve the best delivery rates, and reach their business goals. 

## Frequently asked questions about enterprise SMS

<accordion>
<accordion-item title="What is enterprise SMS?">
Enterprise SMS refers to an A2P (Application-to-Person) SMS messaging solution used by enterprises. Most often, these solutions are needed by large, international corporations present in different countries and include a platform for sending SMS messages and other corresponding services.

A quality enterprise SMS solution should help a company run messaging programs in compliance with local regulations, as well as handle large volumes of messages daily.
</accordion-item>
<accordion-item title="How can my enterprise send SMS?">
You can send SMS messages using our web platform or SMS API. You can sign up and try sending a limited number of messages for free, or you can contact our team directly if you want to discuss integration options, etc.
</accordion-item>
<accordion-item title="How much does an enterprise SMS service cost?">
The cost of an SMS service depends on a few factors, such as the volume of messages, destination country, type of sender, use case, etc. If you need more details on SMS pricing for your enterprise, feel free to get in touch with our team. You can also sign up for free and try out our platform with a pay-as-you-go model.
</accordion-item>
<accordion-item title="How does an SMS API work?">
An SMS API allows you to send and receive SMS messages programmatically, using an Application Programming Interface. In short, you configure your web or mobile application to send a request with the message details to the SMS API, which then delivers the message to the recipient. You can also configure it to receive messages and forward them to your application.
</accordion-item>
<accordion-item title="How secure is Infobip&#039;s SMS platform?">
Our infrastructure is built on the highest security standards, including data-in-transit and data-at-rest encryption, authentication, and access restrictions.​ Our SMS services are compliant with various industry standards and regulations, such as GDPR, TCPA, and CAN-SPAM. Our certificates are listed here.
</accordion-item>
</accordion>

## An SMS service provider recognized for its excellence

The industry experts have spoken. Our SMS service is recognized worldwide for driving impeccable results for customers.

![Juniper Research Top CPaaS Vendor - Infobip named as established leader second year in a row](https://cdn-web.infobip.com/uploads/2024/12/juniper-4.svg)  Infobip named as established leader second year in a row

 Juniper Research Top CPaaS Vendor

![2024 Gartner® Magic Quadrant™ for CPaaS - Infobip named a leader](https://cdn-web.infobip.com/uploads/2024/12/gartner-4.svg)  Infobip named a leader

 2024 Gartner® Magic Quadrant™ for CPaaS

![Metrigy CPaaS MetriRank report - Infobip takes top spot](https://cdn-web.infobip.com/uploads/2024/12/metrigy-1.svg)  Infobip takes top spot

 Metrigy CPaaS MetriRank report

![Leader for CpaaS 2023 - Industry CPaaS leader](https://cdn-web.infobip.com/uploads/2024/12/omdia-1.svg)  Industry CPaaS leader

 Leader for CpaaS 2023

## Reach customers around the world with a dedicated enterprise SMS solution

[ Contact an expert ](/contact)

[ Try for free ](/signup?signup_source=InfobipProductPageSMS)