Title: RCS resources URL: https://www.infobip.com/resources/rcs # RCS resources Explore content related to RCS for Business, including informative articles, helpful guides, customer stories, and more. ### Most popular ### Browse by type ## RCS blogs ### Solutions Authentication Conversational experience Customer Security Customer Service Developer eCommerce Financial services Marketing Operators Partnership Retail Sales Transportation and Logistics Ventures Wholesale ### Industries eCommerce Education Financial Services Government Healthcare Martech Non-profit Retail Sport and entertainment Telco Transportation and logistics Filters[![Header image of three smiling people looking at their phones inside a rounded frame, with an orange RCS chat-bubble icon and decorative orange and white shapes on a black background.](https://cdn-web.infobip.com/uploads/2026/08/rcs-cx-benefits-design-brief-header-image-600x333.jpg)### The benefits of RCS for customer experience. Tags: Blog, eCommerce, Financial Services, Healthcare, Retail, Telco, Conversational experience, Best Practices, RCS.- Blog - eCommerce - Financial Services - Healthcare - Retail - Telco - Conversational experience - Best Practices - RCS](https://www.infobip.com/blog/rcs-customer-experience)[![Woman smiling while checking her phone, with icons showing an unverified shield and a verified shield representing trusted RCS messages.](https://cdn-web.infobip.com/uploads/2026/07/blog-design-brief-rcs-verification-header-image-600x333.jpg)### RCS verification: how to register your business. Tags: Blog, Conversational experience, Best Practices, RCS.- Blog - Conversational experience - Best Practices - RCS](https://www.infobip.com/blog/rcs-verification)[![An RCS conversation on an iPhone from a retail brand promotion a new Spring collection and encouraging the shopper to browse their products.](https://cdn-web.infobip.com/uploads/2025/03/apple-rcs-featured-image-600x333.png)### Apple RCS: How to turn on RCS on iOS, features, and FAQs . Tags: Blog, Trends and Insights, RCS.- Blog - Trends and Insights - RCS](https://www.infobip.com/blog/apple-rcs)[![Featured image with Tom Gavazzi, CEO of WoomAI with both logos from Infobip and WoomAI](https://cdn-web.infobip.com/uploads/2026/05/woomai-spotlight-images-feature-image-600x333.jpg)### WoomAI: How conversational AI is turning one-day events into year-round communities. Tags: Conversational experience, Inspiration, Spotlight, RCS, Viber for Business, WhatsApp Business.- Conversational experience - Inspiration - Spotlight - RCS - Viber for Business - WhatsApp Business](https://www.infobip.com/blog/woomai)[![Person wearing headphones and holding a smartphone, interacting with a messaging app, shown within a rounded frame alongside abstract design elements.](https://cdn-web.infobip.com/uploads/2026/05/rcs-featured-image-600x333.jpg)### RCS 4.0 is here: What changed and why it matters for business messaging. Tags: Awareness, RCS.- Awareness - RCS](https://www.infobip.com/blog/rcs-4-0)[![Person checking their phone outdoors, representing RCS for Business mobile messaging](https://cdn-web.infobip.com/uploads/2026/05/best-rcs-for-business-providers-600x333.jpg)### Best RCS for Business providers in 2026. Tags: Conversational experience, Best Practices, RCS.- Conversational experience - Best Practices - RCS](https://www.infobip.com/blog/best-rcs-for-business-providers)[![Illustration of a smartphone screen displaying an example of an RCS rich card message for a clearance sale, featuring a "Shop now" button.](https://cdn-web.infobip.com/uploads/2026/01/rcs-statistics-header-image-600x333.jpg)### Key RCS statistics & market insights for 2026. Tags: Blog, Trends and Insights, RCS.- Blog - Trends and Insights - RCS](https://www.infobip.com/blog/rcs-statistics)[![Two RCS chat screens showing the same delivery conversation between My Shop and customer Ben. The left screen shows conversational billing — the full exchange is labeled Charged as one session. The right screen shows per-message billing — individual brand messages are labeled Charged, customer replies are labeled Free.](https://cdn-web.infobip.com/uploads/2026/04/blog-conversational-billing-for-rcs-header-image-600x333.png)### What is conversational billing for RCS? Explained for US businesses. Tags: Blog, Awareness, RCS.- Blog - Awareness - RCS](https://www.infobip.com/blog/conversational-billing-rcs)[![Infobip and 99Pay promotional banner featuring a portrait of Thiago Vicente Bortoletto, Growth Operations Manager. His name and title appear below his photo. Infobip and 99Pay logos are displayed at the bottom. Background includes dark purple and orange gradient design elements with rounded decorative shapes.](https://cdn-web.infobip.com/uploads/2026/02/spotlightpay-header-1-600x333.jpg)### 99Pay & Infobip: Expanding access to credit through intelligent communication. Tags: Blog, Conversational experience, Inspiration, Spotlight, RCS.- Blog - Conversational experience - Inspiration - Spotlight - RCS](https://www.infobip.com/blog/99pay)[![Google x Infobip: Reinventing customer interactions in India](https://cdn-web.infobip.com/uploads/2026/02/spotlight-visuals-feature-image-v-600x333.jpg)### Google x Infobip: Reinventing customer interactions in India. Tags: AI, conversational experience, Trends and Insights, Spotlight, RCS.- AI - conversational experience - Trends and Insights - Spotlight - RCS](https://www.infobip.com/blog/google-x-infobip-reinventing-customer-interactions-in-india) ## RCS glossary ### Solutions Authentication Conversational experience Customer Security Customer Service Developer eCommerce Financial services Marketing Operators Partnership Retail Sales Transportation and Logistics Ventures Wholesale ### Industries eCommerce Education Financial Services Government Healthcare Martech Non-profit Retail Sport and entertainment Telco Transportation and logistics Filters[![Graphic with a dark blue background and abstract shapes in orange, white, and light purple. Large centered text in light purple reads: "What is RCS?"](https://cdn-web.infobip.com/uploads/2024/10/rcs-glossary-header-image-600x310.png)### What is RCS Messaging? Rich Communication Services explained. Tags: RCS.- RCS](https://www.infobip.com/glossary/rcs-rich-communication-services) ## RCS downloads ### Solutions Authentication Conversational experience Customer Security Customer Service Developer eCommerce Financial services Marketing Operators Partnership Retail Sales Transportation and Logistics Ventures Wholesale ### Industries eCommerce Education Financial Services Government Healthcare Martech Non-profit Retail Sport and entertainment Telco Transportation and logistics Filters[![A woman working at a café table on a tablet. A message reads, “Hi, Mia! You’ve unlocked a month’s worth of free white papers with Easy Book. Select the option you’d like to activate.” Beside it are two Omdia cards: “Rich Communications Services—Igniting business messaging with rich conversations” and “RCS poised to grow revenue for enterprise,” each with “Download now.”](https://cdn-web.infobip.com/uploads/2025/11/omdia-infobip-white-paper-header-image-600x471.png)### RCS has evolved from a promise into performance. Tags: eCommerce, Financial Services, Retail, Trends and Insights, RCS.- eCommerce - Financial Services - Retail - Trends and Insights - RCS](https://www.infobip.com/downloads/rcs-igniting-business-messaging)[![](https://cdn-web.infobip.com/uploads/2024/12/thumbnail-1-600x337.png)### RCS: a new era of customer engagement. Tags: Trends and Insights, RCS.- Trends and Insights - RCS](https://www.infobip.com/downloads/rcs-a-new-era-of-customer-engagement)[![](https://cdn-web.infobip.com/uploads/2023/02/ib-the-rich-business-messaging-guide-social-card-600x314.png)### Rich Business Messaging - All You Need to Know. Tags: Best Practices, Non-gated, RCS.- Best Practices - Non-gated - RCS](https://www.infobip.com/downloads/rich-messaging-guide)[![](https://cdn-web.infobip.com/uploads/2023/02/ib-finance-guide-thumbnail-image-600x377.png)### How Mobile Messaging for Financial Services Comms Adds Empathy and Efficiency. Tags: Financial Services, Financial services, Best Practices, Non-gated, RCS.- Financial Services - Financial services - Best Practices - Non-gated - RCS](https://www.infobip.com/downloads/financial-services-messaging-guide)[![](https://cdn-web.infobip.com/uploads/2023/02/how-rcs-is-redefining.png)### The Future of Mobile Messaging: How RCS is Redefining Business Communications. Tags: Marketing, Gated, RCS.- Marketing - Gated - RCS](https://www.infobip.com/downloads/how-rcs-is-redefining-b2b-communications)[![](https://cdn-web.infobip.com/uploads/2023/02/ib-rcs-and-sms-messaging-services-guide-social-card-600x314.png)### Use Cases for SMS and RCS. Tags: Marketing, Best Practices, Non-gated, RCS.- Marketing - Best Practices - Non-gated - RCS](https://www.infobip.com/downloads/rcs-sms-messaging-use-cases) ## RCS customer stories ### Solutions Authentication Conversational experience Customer Security Customer Service Developer eCommerce Financial services Marketing Operators Partnership Retail Sales Transportation and Logistics Ventures Wholesale ### Products 10DLC Answers - Chatbot Builder Apple Messages for Business Conversations - Contact Center cpaas x Email experiences Facebook Messenger Google's Business Messages In-app messaging Instagram Business Kakao LINE Live Chat MMS Mobile & web push Mobile App Messaging Mobile Identity Moments - Customer Engagement Number Lookup Numbers People CDP - customer data RCS signals SMS Telecoms - A2P Monetisation Telecoms - Anam Protect (Firewall) Telegram Things (IoT) Viber for Business Video Voice WhatsApp Business Zalo Filters[![](https://cdn-web.infobip.com/uploads/2026/05/rule-1-600x333.png)### Rule: Powering omnichannel growth in Sweden with SMS and RCS. Tags: Partnership, Email, RCS, SMS.- Partnership - Email - RCS - SMS](https://www.infobip.com/customer/rule)[![Bajaj Markets logo](https://cdn-web.infobip.com/uploads/2025/12/bajaj-markets-blackx-600x224.png)### Bajaj Markets: 23% increase in leads with RCS for Business. Tags: Financial Services, Financial services, RCS.- Financial Services - Financial services - RCS](https://www.infobip.com/customer/bajaj-markets)[![ibancar logo dark](https://cdn-web.infobip.com/uploads/2025/09/customer-story-logos-black-600x411.png)### Ibancar: Driving digital credit journeys from application to approval with conversational messaging . Tags: Financial Services, Financial services, Inspiration, RCS, SMS, WhatsApp Business.- Financial Services - Financial services - Inspiration - RCS - SMS - WhatsApp Business](https://www.infobip.com/customer/ibancar)[![](https://cdn-web.infobip.com/uploads/2024/08/angel-one-2.svg)### Angel One: Redefining customer experience with a conversational omnichannel strategy. Tags: Financial Services, Financial services, Inspiration, RCS, WhatsApp Business.- Financial Services - Financial services - Inspiration - RCS - WhatsApp Business](https://www.infobip.com/customer/angel-one)[![](https://cdn-web.infobip.com/uploads/2025/06/logo-digitaleo-blanc-avec-fond-1-600x200.png)### Digitaleo: Introducing RCS Business Messaging to clients. Tags: Retail, Marketing, Inspiration, RCS.- Retail - Marketing - Inspiration - RCS](https://www.infobip.com/customer/digitaleo)[![Hospital Alemão Oswaldo Cruz logo dark](https://cdn-web.infobip.com/uploads/2025/05/hospital-alemo-oswaldo-cruz-logo-4.png)### Hospital Alemão Oswaldo Cruz: Transforming healthcare communication with conversational messaging solutions. Tags: Healthcare, Conversational experience, Customer Service, Marketing, Inspiration, Answers - Chatbot Builder, RCS, SMS, WhatsApp Business.- Healthcare - Conversational experience - Customer Service - Marketing - Inspiration - Answers - Chatbot Builder - RCS - SMS - WhatsApp Business](https://www.infobip.com/customer/hospital-alemao-oswaldo-cruz)[![](https://cdn-web.infobip.com/uploads/2024/11/deutsche-telekom.png)### Telekom Deutschland: Elevating customer engagement with RCS Business Messaging. Tags: Telco, Operators, Inspiration, RCS.- Telco - Operators - Inspiration - RCS](https://www.infobip.com/customer/telekom-deutschland)[![](https://cdn-web.infobip.com/uploads/2024/07/Virgin_Media_O2-.png)### Virgin Mobile (now Virgin Media O2): Increased engagement and phone upgrades through rich, interactive RCS messages. Tags: Telco, Marketing, Inspiration, RCS.- Telco - Marketing - Inspiration - RCS](https://www.infobip.com/customer/virgin-mobile)[![](https://cdn-web.infobip.com/uploads/2024/08/nextbike.png)### nextbike: Innovating transactional use cases with a secure and engaging rich messaging approach. Tags: Transportation and logistics, Inspiration, RCS.- Transportation and logistics - Inspiration - RCS](https://www.infobip.com/customer/nextbike)[![](https://cdn-web.infobip.com/uploads/2024/11/niva-health-insurance.png)### Niva Bupa: Increasing customer acquisition and ROI with a rich, omnichannel marketing strategy. Tags: Financial Services, Customer Service, Inspiration, RCS.- Financial Services - Customer Service - Inspiration - RCS](https://www.infobip.com/customer/niva-bupa) ## Looking for Infobip's RCS documentation? Read our guide on how to get started with Infobip RCS. [ See RCS docs ](https://www.infobip.com/docs/rcs/get-started)