Title: Platforms
URL: https://www.infobip.com/platforms
# Transform your customer engagement with the world's leading CPaaS platform
Scale your business to new heights with a reliable global communications platform. Drive revenue, lower costs, and increase LTV with cutting-edge solutions and dedicated round-the-clock support.
[ Contact an expert ](/contact)
## Unparalleled deliverability and reliability
Scale globally and deliver reliably, anywhere in the world.
## 10,000+
Unique active B2B customers
## 24 billion+
Monthly interactions
## Tier 1
Provider in North America
## 9,700+
Global connections of which 800+ are directly with operators
## 40+
Data centers worldwide
## 70+
Offices across the globe
## Choose Infobip for scalability and revenue generation
Omnichannel capabilities
Expand your communication capabilities with a single API integration and access to 30+ channels
Data privacy
Ensure data privacy and compliance with enterprise-level certificates and regular security audits
Unmatched uptime
Benefit from 99.9% uptime and unparalleled service continuity with our clustered architecture and geo-redundancy
Fast sender registration
Streamline your sender registration process fast and easy
Global support
Enjoy global reach and local presence with 24/7 support in your local language and a 90% customer satisfaction score (CSAT) – the highest scoring customer support in ROCCO's 2021 Mobile Messaging Benchmarking Report.
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## One platform, simplified integrations
No matter how complex your needs may be – we can help you satisfy them all via one simple API integration. Enjoy full flexibility and control by creating individual environments you can tailor to your specific needs with:
- Full omnichannel capability
- Faster onboarding
- Simplified account structure
- Automatic sending strategies
- Automatic number provision
[ Explore docs ](/docs)
## Boost your communications and reach more customers globally
Single API integration and quick expansion over a large portfolio of communication channels ensuring global reach.
## Most direct connections to operators worldwide
- **98%** open rate
- Low latency, **high-reliability** interactions
- Connect to **100% of the world’s mobile phones**
[ Explore SMS ](/sms)
## Crystal clear calls to any device
Communicate clearly with automated, IVR or direct calls over the most flexible API.
- **95%** global Voice coverage
- Pre-made **Voice scenarios** for simple implementation
- **70+** direct Voice operator connections
Try for free
## Deliver high volumes of email successfully
Reliably send messages worldwide and seamless number migration ensures the fastest delivery, highest throughput, and locally compliant SMS.
- **99.4%** deliverability rate
- **120k** emails processing per minute
- **2 second** average delivery time
- **0.2 second** API response time
[ Explore Email ](/email)
## Send creative messages or promotions
Benefit from enhanced graphics, video, or audio content via MMS.
[ Explore MMS ](/mms)
## Deliver rich conversational experiences on the most popular digital channels
Choose between WhatsApp Business Platform, RCS, Messenger, Viber, Instagram, Google Business Messages, and Apple Messages for Business or integrate all in your omnichannel mix.
[ Explore channels ](/products)
## Become a leader in your industry with the analysts' #1 choice for CPaaS
[ 
Juniper Research ranks Infobip as the Established Leader for CPaaS
Juniper Research has ranked Infobip as the number one CPaaS provider amongst 19 vendors, exceeding all its competitors in its capacity and capabilities, making us a leader in the CPaaS category. .
28%
Size of operations in the mobile communications sector .
24%
Segment coverage .
100%
Market presence .
](/analyst-reports/juniper-research-ranks-infobip-as-the-established-leader-for-cpaas-2023)
## ROCCO Research: Infobip Recognised as Leaders in A2P SMS by MNOs
Despite the emergence of chat apps and flash calls, mobile network operators (MNOs) consistently request A2P SMS as it is an important part of the telco environment and is in a constant state of transformation.
[ Learn more ](https://www.infobip.com/analyst-reports/rocco-research-infobip-recognised-as-leaders-in-a2p-sms-by-mnos)
[  Infobip is named a Leader
Gartner® Magic Quadrant™ for CPaaS 2025
](https://www.infobip.com/analyst-reports/gartner-magic-quadrant-cpaas-2025)
 CPaaS Established Leader
Juniper Leaderboard 2025
 Infobip is named as No. 1 CPaas provider
MetriRank CPaaS Report 2024
 Infobip is named a Leader
CPaaS Universe Report 2025
 Infobip is named a Leader in worldwide CPaaS
IDC MarketScape 2025
## Step up as an industry leader within your market segment
We help software platforms from different industries achieve success and achieve growth. Our revolutionary CPaaS API stack helps reduce operational load, speed up time-to-market, automate the registration process, and reduce your engineering effort.
[ Contact an expert ](/contact)
Marketing automation and customer engagement platforms that are looking to enhance communication capabilities, improve customer engagement, meet security and compliance requirements, reduce costs and provide global reach and local presence.
B2B eCommerce platforms that are looking for tools and resources needed to improve communication with customers, enhance engagement, increase order and delivery transparency, meet security and compliance standards, and offer global reach and local support all while reducing costs.
Fintech platforms like digital banks, insurtech, regtech and wealth tech that are looking to improve their communication, increase customer engagement, meet security standards, and cut costs by automating processes and providing a wide range of communication channels.
Health tech platforms that need to improve patient communication, automate secure data collection, enhance engagement, and meet regulatory requirements, while also reducing costs and expanding communication capabilities.
Enterprise solutions are integrated applications that are looking to manage everyday business processes, automate back-office functions and orchestrate internal and external communication.
Logistics and delivery platforms that are looking to automate and improve communication, enhance tracking and delivery notifications, reduce costs, and expand communication capabilities across multiple channels to improve service and customer engagement.
## Co-create to build the right solution for you
Turnkey solutions that can be tailored to your individual business needs and customer requirements.
## Professional services
Our Professional Services help guide you through the entire process. From initial consultations through integration and implementation, to training and onboarding – we’re here to help you make the most of your solutions.
[ Explore professional services ](/services)
## CX Consultancy
Our CX Consultancy offers a range of services to help your business improve their customer experience using advanced communication technologies and best practices to suit your environment.
[ Explore CX Consultancy ](/customer-experience-consulting)
## Partner Connect Program
Our Partner Connect Program enables ISVs to develop the speed and agility to meet your clients' CX needs - now and in the future. Enhance your platform's capability and provide superior customer experiences by integrating our omnichannel communications solutions and with a joint go-to-market.
[ Explore Partner Program ](https://partners.infobip.com/)
## Get ready to drive revenue, scale, and future-proof your business
[ Contact an expert ](/contact)
