Title: Infobip brings together global technology leaders in Istria to celebrate its 20th anniversary

URL: https://www.infobip.com/news/infobip-vision-20th-anniversary

Vodnjan, 10 September 2026 – Global cloud communications platform Infobip celebrated its 20th anniversary as part of the Infobip Vision event, bringing together more than 200 guests in Istria, including key clients, partners, representatives of the Croatian and global technology industry, and government officials. Guests attended from 39 countries, alongside Infobip employees from 22 countries.

Over the past 20 years, Infobip has grown from a small company in Vodnjan into Croatia’s first unicorn and a global leader in communications technology. Founded in 2006 by Silvio Kutić and Izabel Jelenić, the company reached a valuation of one billion dollars through organic growth, before securing its first external funding in 2020. Today, it ranks among the top three companies in its segment globally and was named by Fortune as one of Europe’s 25 Most Innovative Companies for 2026.

Kutić added that every company has its own purpose, and Infobip’s is based on three principles: from day one, the focus has been on developing technology for digital interactions between companies and their end users; building a company and platform that enable people to grow and develop through knowledge; and making a positive impact on the communities in which we operate.

Today, Infobip’s engineering teams develop a global communications platform that enables businesses to reach more than seven billion mobile devices across six continents. The company operates more than 70 offices, employs more than 3,500 professionals, and works with leading global brands and technology platforms.

## The biggest chapter yet: Infobip as an AI-first company

Infobip marked its 20th anniversary by entering the biggest chapter in its history – its transformation into an AI-first company.

A key step in this transformation is the launch of Infobip AgentOS, a platform through which the company is accelerating the global adoption of agentic AI and further reinforcing its leadership in AI innovation. With its AI solutions, Infobip helps businesses increase productivity and competitiveness while strengthening its position in CPaaS, RCS, and fraud prevention. The strength of Infobip’s technology is recognized by leading analyst firms, including Gartner, Juniper Research, IDC, and Omdia. Infobip also applies artificial intelligence across its own operations, with more than 90% of employees developing AI skills and using AI tools to increase productivity.

More information about Infobip’s 20-year journey and plans for the future is available at: www.infobip.com/20-years-anniversary.

## About Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey, with AI as the driving force of innovation. Through a single, natively built platform, Infobip delivers omnichannel engagement, identity, user authentication, and contact centre solutions that help businesses and partners overcome the complexity of consumer communications while driving growth and increasing customer loyalty. Infobip is focused on enabling and accelerating AI adoption as it continues its transformation into an AI-first company. Infobip’s technology has the capacity to reach over seven billion mobile devices in 6 continents, connected to over 10k+ connections, of which 800+ are direct operator connections. The company was established in 2006 and is led by its co-founders, CEO Silvio Kutić and CTO Izabel Jelenić.