Title: Kakao Business

URL: https://www.infobip.com/kakao-business

# Expand your conversational potential on KakaoTalk for business

Improve your reach in South Korea by connecting with customers on KakaoTalk for conversational sales, marketing and support.

[ Contact an expert ](/contact)

Grow your brand presence and amplify engagement

Be where your customers are and interact with them on South Korea's number one chat app. .

 53 million

 monthly active users

**Source: Statista** . 

 97.5%

 market share

**Source: eMarketer** .

## Elevate your business communications with KakaoTalk

Impress your South Korean audience with these rich features.

<tabs>
<tab label="Verified brand">
#### Improve the trustworthiness of your conversations with a verified profile and badge.
</tab>
<tab label="Discoverability">
#### Make it easier for customers to reach out on KakaoTalk with in-app searches, QR codes and links.
</tab>
<tab label="Message types">
#### Send timely alerts, proactive notifications, and promotional messages.
</tab>
<tab label="Rich media">
#### Display your brand persona, add more variety to your messages and boost engagement.
</tab>
</tabs>

## Strengthen your existing communication ecosystem with KakaoTalk

We prioritize ease of use and smooth running of your operations. Our pre-built integration enables you to seamlessly add KakaoTalk to your solutions ecosystem.

[ Click here to access all KakaoTalk integrations ](https://partners.infobip.com/platforms)

##  Connect to South Korean customers and bring your engagement to the next level.

 [ Contact an expert ](/contact)

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## Integrate and interact on a flexible API

Integrate Kakao Business API into your existing systems or choose our Conversations API to provide omnichannel customer support and start crafting creative interactions and meaningful communication over KakaoTalk.

API

SDKs

Integrations

Essentials

[ Explore API documentation ](/docs/conversations-api)

## Digitalize more touchpoints with KakoTalk Biz Messaging

With three message types from KakaoTalk you can digitally transform your customer journey.

#### AlimTalk - Notification Talk

Send personalized notifications and reminders to elevate your post-sales messages to customers.

- Transactional messages
- Payment and renewal reminders
- Shipping and delivery notifications
- Loyalty point reminders
- Booking confirmations
- Boarding pass and check-in notifications
- Appointment reminders

#### Brand Messages

Send messages to channel friends and non-channel friends, as long as they have opted in to receive marketing messages, to drive engagement and conversions.

- Back-in-stock notifications
- Abandoned cart reminders
- Welcome messages
- Loyalty program updates
- Promotional offers
- Special coupons
- New product arrivals
- Last-minute deals

#### SangdamTalk - Consultation Talk

Enable real-time conversational customer support over KakaoTalk, and offer your customer convenient and fast service at any point in their journey.

- Back-in-stock notifications
- Abandoned cart reminders
- Welcome messages
- Loyalty program updates
- Promotional offers
- Special coupons
- New product arrivals
- Last-minute deals

## The Infobip advantage

With industry-leading expertise, we can help you deliver superb customer experiences over KakaoTalk. 

SMS as a failover

 We can ensure your messages are always delivered by offering KakaoTalk with SMS as a fallback channel.



 Highest standards of compliance

 Our solution is available over API and Conversations while applying both GDPR and localized GSMA ensuring you are always locally compliant.



 Always-on support

 Reach out to our support at any time to ensure you are always able to offer the best engagement for customers 24/7.

## Create conversational experiences on South Korea's must-have chat app

[ Contact an expert ](/contact)