Title: Infobip infrastructure

URL: https://www.infobip.com/infrastructure

# Infobip infrastructure

## 10,000+

unique active customers

## 7 bn+

end users touchpoints

## 115 bn+

Total interactions over our platform in the 1st quarter

## Trusted by businesses

#### The most powerful unified communications platform

Simple and personalized

- One provider for all channels
- One tool to manage complete customer journey messaging
- Personalized conversational experience
- Full dev experience or full UI

## Global Infrastructure

#### Connectivity across the infrastructure

- Redundant Internet links​
- Redundant leased line connections​
- High-performing connections with Public Clouds

For customers: Network connectivity options

#### Selecting the right region optimizes performance and data residency

- Regions are two or more Infobip locations logically grouped together for disaster recovery and load balancing purposes.
- Achieve lower latency benefiting real-time voice systems, video applications, or chat interfaces​
- Comply with data residency regulations

#### Performance

Every DC: Redundancy on multiple levels:​

- Network​
- Hypervisors
- Load balancers​
- Application​s

Application redundancy:​

- ​HA application deployments​
- Region balancing​
- Automatic failover​

With its robust, redundant, and scalable infrastructure, the platform handles over 1.2 billion transactions daily. Moreover, our architecture has been designed for enhanced node elasticity, allowing us to augment throughput capacity dynamically based on our clients’ evolving requirements. 

#### Application platform

Microservice platform​

- Fast delivery
- Continuous improvement​
- Continuous Integration
- Continuous Delivery processes​
- 1000 deployments daily (every 1.5 min)​
- 15k application instances

## Infrastructure

- 1300+ physical servers
- 40+ datacenters and auxiliary locations, extension to cloud (Azure, AWS) 35K+ virtual machines
- Terraform, Chef, Ansible
- Kubernetes
- microservice architecture
- 1600 service types
- 15K+ application instances

## Observability

- Prometheus
- Graylog
- InfluxDB
- PRTG
- RedGate
- LibreNMS
- Grafana
- OpsGenie

## Development

- Java/Spring, Kotlin, NET, Golang, Javascript, React, Node
- Groovy, Python, Bash, Powershell, C/C++,…
- Git, Jenkins, Artifactory, Proprietary deployment pipeline, Docker, K8S
- SonarQube, Snyk
- Junit, Mokito, Selenium, TestNG, Cucumber, Gherkin Smoke testing, Canary, SLA/SLO/SLI tracking system

## Data

- MSSQL, PostgreSQL, MySQL, MongoDB, Cassandra, Clickhouse, Elasticsearch (ELK), Kafka…
- Redis, RabbitMQ…
- 50K+ objects (tables, Kafka topics, ES indexes)
- 600+ TB working data size
- 660 relational database servers, 5500 databases
- 800K msgs/s through Kafka

## Process and Techniques

- Agile/Scrum/LeSS
- OKRs, One Backlog
- Cl/CD >1000 deployments/day
- Full ownership
- DevOps, SRE, Quality Control, Incident management
- 800+ engineers in 100+ self-managed teams

## Compliance & security

![](https://cdn-web.infobip.com/uploads/2024/12/iso.svg)##  ISO 9001 Certified

[ View certificate ](https://cdn-web.infobip.com/uploads/2023/07/Certificate-ISO-9001-INFOBIP-2023.pdf)

![Certificação A-Lign Iso 22301.](https://cdn-web.infobip.com/uploads/2023/07/ISO-22301-INFOBIP.png)##  ISO 22301 Certified

[ View certificate ](https://cdn-web.infobip.com/uploads/2024/08/22301-Certificate-INFOBIP-LIMITED-2024.pdf)

![Certificação A-Lign ISO 27001.](https://cdn-web.infobip.com/uploads/2023/07/ISO-27001-INFOBIP.png)##  ISO 27001 Certified

[ View certificate ](https://cdn-web.infobip.com/uploads/2024/08/27001-Certificate-INFOBIP-LIMITED-2024.pdf)

![Certificação A-Lign ISO 27017.](https://cdn-web.infobip.com/uploads/2023/07/ISO-27017-INFOBIP.png)##  ISO 27017 Certified

[ View certificate ](https://cdn-web.infobip.com/uploads/2024/08/27017-Certificate-INFOBIP-LIMITED-2024.pdf)

![Certificação A-Lign ISO 27018.](https://cdn-web.infobip.com/uploads/2023/07/ISO-27018-INFOBIP.png)##  ISO 27018 Certified

[ View certificate ](https://cdn-web.infobip.com/uploads/2024/08/27018-Certificate-INFOBIP-LIMITED-2024.pdf)

![Cerificação de Fundamentos Cibernéticos com a Cyber Essentials.](https://cdn-web.infobip.com/uploads/2023/07/CYBER-ESSENTIALS-Certificate-INFOBIP.png)##  Cyber essentials certificate

[ View certificate ](https://cdn-web.infobip.com/uploads/2023/11/2023_Infobip_Cyber_Essentials_Certificate.pdf)

![Certificação ENS Category Basic Compliant.](https://cdn-web.infobip.com/uploads/2023/02/ENS-INFOBIP.svg)##  ENS category basic compliant

[ View certificate ](https://cdn-web.infobip.com/uploads/2023/06/ENS_Declaration-of-Conformity_Infobip_2023-signed.pdf)

![Certificação Cloud Security Alliance (CSA) Star Level One Registered](https://cdn-web.infobip.com/uploads/2023/02/SLO-INFOBIP.svg)##  Cloud Security Alliance (CSA) star level 1 registered

[ View certificate ](https://cloudsecurityalliance.org/star/registry/infobip-ltd)

![Certificação AICPA/A-Lign SOC 2 Type One Report Compliant.](https://cdn-web.infobip.com/uploads/2023/07/Aicpa-SOC-and-SOC-2-INFOBIP.png)##  SOC 2 Type 2 compliant

![Certificação Mobile Ecossustem Forum com a Trust In Enterprise Messaging.](https://cdn-web.infobip.com/uploads/2023/02/TEM-INFOBIP.svg)##  Mobile Ecosystem Forum certified

![Certificação GSMA Open Connectivity Solution Provider.](https://cdn-web.infobip.com/uploads/2023/02/GSMA-INFOBIP.svg)##  GSMA open connectivity certified

![Certificação GSMA Mobile Connect.](https://cdn-web.infobip.com/uploads/2023/02/LMC-INFOBIP.svg)##  GSMA mobile connect certified

![Certificação EE LTD Accredited Partner.](https://cdn-web.infobip.com/uploads/2023/02/EE-INFOBIP.svg)##  EE LTD accredited partner

![Certificação DPO/DPS Philippines National Privacy Commission Seal of Registration.](https://cdn-web.infobip.com/uploads/2024/01/DPO-DPS-registered.png)##  Philippines National Privacy Commission seal of registration

[ Read Privacy Notice ](/policies/privacy-notice)