Title: LinkedIn Live-Scaling Telecom Revenue

URL: https://www.infobip.com/events/linkedin-live-scaling-telecom-revenue

## About the session

Telecom providers are constantly looking for ways to monetize customer interactions, accelerate service activations, and reduce operational inefficiencies. But what if your field service teams could play a direct role in revenue generation - without disrupting workflows or adding complexity?

At TM Forum Catalyst program, we partnered with leading OSS/BSS providers and telecom operators - including GDi Ensemble Global, A1 Hrvatska, Safaricom, Binom, and Tecnotree - to develop a solution that transforms field service operations into a seamless revenue-generating engine - powered by AI, automation, and rich messaging channels.

## What we’ll explore:

- How AI-powered automation transforms field service operations into revenue-generating channel
- Why digitalizing field service operations doesn’t have to be complex - and what it takes to integrate seamlessly with existing OSS/BSS systems
- What’s the impact on customer experience, operational efficiency, and sustainability

## Meet our speakers:

![](https://cdn-web.infobip.com/uploads/2025/02/ana-burica-infobip.jpg)  Ana Burica  Director of Business Growth and Strategy, Infobip  

 

     ![](https://cdn-web.infobip.com/uploads/2025/02/ana-burica-infobip.jpg)  Ana Burica  Director of Business Growth and Strategy, Infobip

![](https://cdn-web.infobip.com/uploads/2025/02/slobodan-matanovic-a-hrvatska.jpg)  Slobodan Matanović  Head of Service Design and Management, A1 Hrvatska  

 

     ![](https://cdn-web.infobip.com/uploads/2025/02/slobodan-matanovic-a-hrvatska.jpg)  Slobodan Matanović  Head of Service Design and Management, A1 Hrvatska

![](https://cdn-web.infobip.com/uploads/2025/02/bernard-kovac-gdi-ensemble-global.jpeg)  Bernard Kovač  Executive Director of Customer Business Success Management, GDi Ensemble Global  

 

     ![](https://cdn-web.infobip.com/uploads/2025/02/bernard-kovac-gdi-ensemble-global.jpeg)  Bernard Kovač  Executive Director of Customer Business Success Management, GDi Ensemble Global

![](https://cdn-web.infobip.com/uploads/2025/02/mirza-hadzic-infobip.jpeg)  Mirza Hadžić  Sales Director Europe Region, Infobip  

 

     ![](https://cdn-web.infobip.com/uploads/2025/02/mirza-hadzic-infobip.jpeg)  Mirza Hadžić  Sales Director Europe Region, Infobip

## Proud to be recognized by

[ ![](https://cdn-web.infobip.com/uploads/2024/10/gartner.svg) Infobip is named a Leader in the 2024 Gartner® Magic Quadrant™ for CPaaS

 ![](https://cdn-web.infobip.com/uploads/2024/10/01_Gartner-Magic-Quadrant-2024-recognition.png)   ](/analyst-reports/gartner-mq-cpaas-2024)

[ ![](https://cdn-web.infobip.com/uploads/2024/10/fastcompany-logo.svg) Fast Company’s Annual List of the World’s Most Innovative Companies of 2024

 ![](https://cdn-web.infobip.com/uploads/2024/10/fastcompany-image.png)   ](/news/infobip-named-to-fast-companys-annual-list-of-the-worlds-most-innovative-companies-of-2024)

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