Title: HLTH. USA Las Vegas

URL: https://www.infobip.com/events/hlth-usa-las-vegas

# HLTH. USA, Las Vegas

Date: November 15 – 18, 2026Infobip @ booth 3757, AI @ HLTH ZoneLocation: The Venetian Expo Center, Las Vegas, NV

## Meet us in Las Vegas

HLTH USA 2026 takes place November 15 – 18, 2026 in Las Vegas, bringing together healthcare decision makers across providers, payers, health tech, startups, pharma, government, and media. Infobip, an AI-first, global communications platform, will be there to show how healthcare organizations move AI-powered patient communication from pilot to production.

Attendees will have the opportunity to:

1. Speak with Infobip representatives at **Booth 3757** in the AI @ HLTH Zone

1. Attend our case study session with **Aetna** on taking RCS from pilot to enterprise channel

1. Explore what RCS can do with our interactive **RCS VR Experience** at the booth

1. Take on the track and compete for the fastest lap on our **F1 Simulator**

1. Hear how healthcare organizations move AI-powered patient communication from pilot to production on the **AI Revolution Podcast**

## Key topics

1. Artificial Intelligence (AI) in healthcare

1. Patient and member engagement

1. Omnichannel care journeys

1. Secure and compliant communication

1. Digital transformation in healthcare

SPEAKING SESSION

## Prove It, Then Scale It: How Aetna Turned RCS From Pilot to Enterprise Channel

Session type: AI @ HLTH Case Study Presentation

When: Tuesday, 17th November @ 10:40 AM PST

Where: AI Theater C

## Jenna Jurewicz INFOBIP

Enterprise Sales Director

## Jay Krishnaswamy AETNA/CVS HEALTH

Executive Director, Consumer Engagement & Analytics

Aetna didn’t expand RCS on enthusiasm. It expanded on evidence. Randomized controlled trials across onboarding and clinical outreach built internal credibility, unlocked leadership investment, and created demand from nearly every business area.

This session covers how Aetna and Infobip moved from a single program to a cohesive member experience spanning clinical outreach, customer service, and digital, and what it took to grow the operating model to keep up.

[ View on HLTH agenda ](https://hlth.com/events/usa/agenda/2026/prove-it-then-scale-it-how-aetna-turned-rcs-from-pilot-to-enterprise-channel-1)

PODCAST FEATURE

## AI Revolution Podcast

When: The episode will be released after the event on Thursday, 26th November @ 11:00 AM

Where: AI at HLTH Series on The Beat Podcast

Host: Sandy Vance

## Zeljka Stiblik INFOBIP

Head of AI Product Solution Engineering

This episode explores how Infobip is helping healthcare organizations move AI-powered patient communication from pilot to production, using real deployments across providers. We dig into what it takes to scale conversational AI in a regulated healthcare environment, and the measurable impact on patient engagement and operational efficiency.

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## More upcoming events where you can find us