Title: Conversational Augmented Reality (AR) solutions URL: https://www.infobip.com/agentos/augmentation # Bring campaigns to life with augmented reality experiences through chat  Every chat is an invitation to play. Scan, explore, and capture virtual objects through your phone to unlock rewards, discover products, and connect with brands in an interactive new way.  [ Contact us ](/contact) ## Bring conversations to life  Captivate through chat. Step into interactive brand moments. Capture virtual objects, hunt 3D icons, and explore products through your camera.  ![A woman with curly hair and orange rectangular sunglasses smiles while looking at her phone outdoors in bright sunlight. She wears a patterned sleeveless top. On the right side of the image, a smartphone notification mock-up appears with the logo “My Fassion” and a message inviting the user to join an AR fashion hunt and earn a 15% discount. An AR-themed icon sits above the message, along with small decorative graphic shapes.](https://cdn-web.infobip.com/uploads/2025/12/ai-gamification-web-ar-from-chat-to-reality-2.png) Win ## From chat to reality Transform bland campaigns into interactive brand experiences. Users move from conversation to virtual spaces scanning and exploring inside their own environment. ![A young woman stands in a city street at golden hour, smiling as she looks at her smartphone. She wears an orange t-shirt and denim overalls, with bracelets on her wrist. Tall buildings rise behind her, softly blurred. The warm sunlight highlights her face and hair. Bright orange and pastel graphic shapes and an AR mobile-experience icon are placed along the left side of the image.](https://cdn-web.infobip.com/uploads/2025/12/ai-gamification-web-ar-from-chat-to-reality.png) Connect ## Brand advocates Turn audiences into advocates by creating memorable, interactive experiences that connect emotionally. Keep customers engaged with your brand so they remember it and return for more. ![Two young adults sit close together on a bus, smiling as they look at a smartphone one of them is holding. The woman on the left has long auburn hair and freckles, while the man on the right has short reddish hair. Their hands are in front of the camera, slightly blurred as they interact with the phone. The background shows blue bus seats and soft daylight coming through the window. Orange and pastel graphic shapes and an AR-themed smartphone icon are overlaid around the photo.](https://cdn-web.infobip.com/uploads/2025/12/ai-gamification-web-ar-from-chat-to-reality-1.png) Play ## Long form attention Keep attention for longer through immersive storytelling and gamified mechanics. AR interactions extend dwell time, increasing the chance to educate, influence, and convert. ## Features ## Redefine brand engagement AR-powered challenges grab attention and keep audiences interacting longer. Every experience builds brand recall and participation. ## Launch Immersive campaigns Let customers truly experience  your brand with scan, explore, collect and play mechanics that bring your brand set trends. ## Drive measurable behavior Capture data, track participation, and  encourage participation improving  campaign outcomes like more sign-ups and conversions. ## In-chat gaming Launch AR experiences from WhatsApp, Messenger, or web chat. One tap takes users from conversation to gameplay, just an internet connection needed.   ## Brand integration Design 3D virtual objects and experiences that match your campaign’s theme. AI-powered chat guides  users through gameplay, challenges, and rewards. ## Accessible to all Users enter via a chat link or QR code, launching an AR-powered experience through their camera. They can explore, collect, or play, while AI-driven chat guides them through every step ## Use cases ## Hospitality Turn guest engagement into discovery. Let customers scan menus or posters to reveal AR offers, room upgrades, or loyalty rewards launched straight from chat.  ## Food retail Drive footfall and repeat orders with “scan and win” AR games on packaging or receipts. Customers collect virtual items and redeem prizes in chat for instant gratification. ## Fashion Bring collections to life with virtual try-ons or collectible accessories. Users scan in-store tags or digital ads to unlock exclusive looks, guided by a conversational stylist. ## Sports Create game-day challenges and fan hunts. Supporters scan event QR codes or merch to unlock AR trophies, trivia, or ticket giveaways through chat. ## Automotive Transform showrooms and ads into interactive journeys. Customers can explore 3D car models, customize features, and unlock test-drive incentives all from a message thread. ## Travel & tourism Transform showrooms and ads into interactive journeys. Customers can explore 3D car models, customize features, and unlock test-drive incentives all from a message thread. ## Frequently asked questions about augmentation Nope. Experiences launch instantly from chat. Whether it’s WhatsApp, Messenger, or web, users simply tap a link or scan a QR code to enter the AR experience. No installs, no friction. Just a working internet connection is needed. It’s simple. Our team helps design and deploy your AR experience using ready-to-go templates and partner integrations. You define the campaign idea, we’ll handle the build. Absolutely. Augmentation is built on Infobip’s enterprise-grade infrastructure, ensuring every interaction is GDPR-compliant, encrypted, and safe for all users. All customer data such as number and email, is deleted post campaign.  Indeed. Infobip’s global network supports engagement across markets and channels. That means you can deploy Augmentation experiences wherever your customers are on their preferred touchpoints. ## Why Infobip 24+ billion monthly interactions We achieved the highest delivery rates and scale your messages as you grow on our platform. 70+ offices on 6 continents We speak your language and ensure you get the local support you need. 800+ direct operator connections Facilitate reliable direct connections and launch AI use cases anywhere in the world 40+ data centers Our worldwide data centers help you keep operations running smoothly. 100% compliant Send compliant and safe messages anywhere in the world and in-line with local regulations 24/7 support With always-on support, your queries will be taken care of when it matters most. ## Ready to play?  Turn chats into interactive worlds your customers can see, touch, and remember. Provide campaigns that standout, create buzz and perform in different locations. [ Contact us ](/contact)