Title: 20 years anniversary URL: https://www.infobip.com/20-years-anniversary ## 20 years of 
conversations ## Now we’re building what comes next   SMS MESSAGE FROM INFOBIP From one message. 160 characters sparked a global vision. SMS MESSAGE FROM INFOBIP No more limits. From simple SMS to rich, AI-powered conversations. SMS MESSAGE FROM INFOBIP Billions in motion. Hundreds of billions of messages move through our platform every year. From channels to connected journeys. SMS MESSAGE FROM INFOBIP Everywhere you are. 190+ countries. 75+ offices. Six continents. SMS MESSAGE FROM INFOBIP Powered by people. Thousands of Bippers behind every interaction. SMS MESSAGE FROM INFOBIP Our mission. Make communication effortless, intelligent, and human anytime and everywhere. ## Milestones that shaped how the world communicates  From a small startup in Vodnjan to a global communications platform, every milestone marks a new way of connecting people, businesses, and technology.  [ Founded on 13 April 2006 ](https://www.infobip.com/news/infobip-20-years-foundation-day) Milestones 2006 The first bip of Infobip A single SMS sparks a global vision: enable businesses to communicate directly, reliably, and at scale. Milestones 2007 Becoming part of something bigger Joining the GSMA brings Infobip into the global telecom ecosystem and opens the door to international partnerships. Milestones 2008 Building our technical backbone Our first A2P SMSC platform and Zagreb engineering hub lay the foundation for innovation and scale. Milestones 2009 Taking the conversation global London becomes our first international hub and the start of Infobip as a truly global company. Milestones 2010 Worlds connected through technology The launch of mGate and global office expansion bring reliable messaging to businesses across continents. Milestones 2011 Infrastructure meets innovation Our first data center strengthens performance and reliability, while Dev Days foster a growing engineering culture. Milestones 2014 Rethinking how telecoms do business Business-as-a-Service helps operators modernize and unlock new models for enterprise communication. Milestones 2017 Expanding scale, presence, and ambition Pangea Campus opens where it all began, while entry into the U.S. market marks a new phase of global growth. Milestones 2020 A defining year Unicorn status and the OpenMarket acquisition accelerate our global enterprise reach. Milestones 2021 Growth with purpose Strategic acquisitions and the launch of Infobip Foundation reinforce our commitment to long-term impact. Milestones 2022 Strengthening the core The Peerless Network acquisition deepens carrier-grade infrastructure across North America. Milestones 2024 Leading the way forward Industry recognition and a thriving partner ecosystem confirm Infobip’s position as a global leader. ## How we build for what’s next ## Twenty years taught us that technology changes fast, but great communication is built on the same foundations.  WHAT’S NEXT FOUNDATIONS AI-native by design Built to orchestrate journeys, automate decisions, and personalize at scale.  WHAT’S NEXT FOUNDATIONS Platform, not point solutions One foundation that connects channels, data, and experiences. WHAT’S NEXT FOUNDATIONS Human at the core Technology should feel invisible. Conversations should feel natural.  ## The people behind the platform How Infobip’s founders think about building, scaling, and shaping what comes next. ## When we started Infobip, the goal was never just to build technology. It was to move forward with belief, not certainty. Together with our people and customers, we failed, restarted, and kept moving. That’s why we say ‘we are just starting’ because reinvention is how we grow and lead. Silvio KutićCEO Watch the video ## The future of communication isn’t about more technology. It's about building smarter, more human connections. We reinvent everything every few years so our technology can grow, adapt, and stay human, no matter how complex the world becomes. Izabel JelenićCTO Watch the video ## Innovation Beyond Product: How Infobip Built a Global CPaaS & AI Powerhouse Innovation is often perceived as the example of Newton sitting below the tree and the apple falls and you get an idea. Innovation is much more than that. It requires very hard work. It requires preparation, deep research. And above all, a lot of conversations with customers, because innovation must be linked to their pain points, their ideas, the problems they encounter. Krešo ŽmakCINO Watch the video ## 20 years, told by the people who made it possible [ Watch the playlist ](https://www.youtube.com/watch?v=gZqkrA7egGk&list=PLSePw7n9RLjuAIAaxhQsoc0SmAM68VqSn) ## This was the first chapter. ## THE NEXT 20 YEARS START NOW ## This was the first chapter. ## THE NEXT 20 YEARS START NOW ## The future is already being written  Interested in co-creating the future with us? [ Contact us ](/contact)